Archive for the 'Wikis' Category

I set up my International Public Relations bookproject wiki a few weeks back but I’ve been hesitating about announcing it on my blogs. I finally blogged about it a few days ago and invited comments and input - and I hope very much that you will help me with my research by getting involved in this project. But the reason I hesitated is that having set up the wiki online, I found that I have a strong streak of “command and control” in my character.

I wrote my two novels all by myself and did not show them to anyone until I had finished typing “The End” on the last page. I did invite input from experts on some of the background information that I needed to create a real world for my characters to inhabit and I did occasionally discuss motivation and plot points with my writer friends. But I kept the bulk of the story and text to myself during the 18 months or so that each book took to write. And I felt very much in control as the author and creator.

So while the “social media”, open and transparent part of me is all for having a go with writing a book via a wiki online, the old-fashioned author in me has been feeling somewhat uncomfortable about this new way of doing things. Will people nick my ideas/ thesis? Will people give me unsupportive criticism? Will I feel pushed and pulled by others’ input? Will I no longer feel like the author of the work?

My worries took me by surprise as I had always considered myself an open and trusting sort of person. (Though perhaps my years of training as a lawyer has overlayed that with an armoury of suspicion…?) Friends and colleagues gave me differing views. Some advised, no way should I put it up online as people might steal my work. Others were more of the attitude: well, try it and see. The advantage is that I can invite the help of others who may have more expertise of a particular issue than I have and I always liked the saying, “two (or more) heads are better than one”. And since I may be approaching experts with whom I have no personal connection, I can refer them to the work online for them to get a sense of what the book is about and whether they feel comfortable contributing to it. Also, as I would like to include a strong cross-cultural focus, having an online presence accessible from all over the world can only be a good thing.

A number of much more well-known authors than me have shared their books online while they’ve been work in progress. Chris Anderson blogged his book The Long Tail and developed it with readers’ input. Marc Wright over at simply-communicate.com is also using a wiki for his book Handbook for Internal Communication, due for publication in March 2008. So I reckon, if it’s good enough for them, it’s good enough for me.

So far, I’ve put out a few feelers to a number of experts and I hope to speak to an Italian writer next week and also a Korean social media / tech CEO based in Japan.

Do go and check out the bookproject wiki - and let me know if you have any thoughts on any of the issues I’m researching. Drop me an email via the Contact form above or add a comment.

Photo: thanks to smackfu from flickr.com (CCL)

As I’ve blogged about before, I am co-authoring the social media sections of a book on New Trends in International PR to be published internationally by UK publishers Kogan Page in early 2009. I am trying a social media experiment as part of the book - I am posting my research online on a wiki and inviting readers to add comments and share their knowledge with me. I hope that you or your contacts may be able to help with this project.

Many books on social media as well as books on public relations have tended to focus on the West, and in particular the US and UK markets. But globalisation and social media, as you know, are rapidly changing the landscape of communications. Influence is shifting from organisations to individuals and the voices of Asia, Africa and non-Western cultures are becoming increasingly significant on the world stage.

Our book aims to explore the landscape of new communications from a cross-cultural perspective with special focus on Asia as well as other non-Anglo-Saxon cultures.

Would you - or someone you know - be able to give me an cross cultural perspective around how social media is used in Asia, Africa or South America? For example:

# What businesses in those regions/ cultures blog or podcast? What about not-for-profit organisations, politicians, campaigners, activists, solo professionals - do they use social media to help their enterprise?

# What is the impact of social media and networks like Facebook on business, culture, politics, relationships etc in those cultures/ regions?

I would like to share a strong cross-cultural perspective in the book, so I hope very much that you can help.

You can find out more about the book and follow my research at http://new-trends-in-international-pr.pbwiki.com/.

For others who have already contributed to the project, please see http://new-trends-in-international-pr.pbwiki.com/Acknowledgements+to+Contributors

If you’re able to share our views with me, you can contact me via the book wiki at http://new-trends-in-international-pr.pbwiki.com/contact.php or via the Contact link at the top of this page.

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Photo: from sxu.hu (free)

Here is a great example of really useful user-generated content. Hotspotr is a directory of WiFi Cafes and Hotspots around the world. All it does is provide an interactive map - it’s up to the likes of you and me to create the directory.

There’s no sign up or login. You just click on Add a Cafe and follow the simple steps to add the name and location of the cafe that has WiFi. There’s also additonal information you can include eg if it’s free, what kind of food is served and any other remarks. You can rate the cafe and indicate whether it’s a good place for working or just surfing.

Typically, US cities predominate but there are a range of international locations. You can navigate via the map but for some reason the map does not show ALL the cities in the listings - for international locations, it’s better to go via the link See All Cities and then click on International Cities.

The people adding locations to Hotspotr aren’t getting paid for what they do. The reward is in taking part and helping to build a useful knowledge base. I added a hotspot in London in that spirit and it only took a couple of minutes. This site is like a wiki (an online encyclopaedia whose content is created and added to by its users) but really easy to use and has the added dimension of the visual map. When my entry was processed, the map zoomed into its exact location, showing the street it was on and local landmarks. It was cool!

How might you add user participation to your website by tapping into the knowledge and community spirit of your stakeholders in a similar way? User-generated content based on participants making videos and the like run the risk of pooling a lot of inappropriate material, some of which may be damaging to your brand. But a knowledge or data focused project that is easy and fun to take part in like a directory of some kind could bring a more satisfying result.

Photo: thanks to nextnature.net

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