Archive for the 'News & Current Affairs' Category

What will Bill Gates do after Microsoft?

Back in 2006, Microsoft announced: “that effective July 2008 Bill Gates, chairman, will transition out of a day-to-day role in the company to spend more time on his global health and education work at the Bill & Melinda Gates Foundation. The company announced a two-year transition process to ensure that there is a smooth and orderly transfer of Gates’ daily responsibilities, and said that after July 2008 Gates would continue to serve as the company’s chairman and an advisor on key development projects.”

Now that we are in 2008, Bill has made his last keynote speech and is winding down for July. This is a video of that last speech, which includes a little home movie that he made with his mates about what he might do after he steps down from his day-to-day role at Microsoft….


Posted by Yang-May Ooi on Tuesday, January 8th, 2008 at 12:42am

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Rapid Response

The speed of communications is ever increasing, especially now that online messages can be zipping round the world virally via digital word of mouth in the time it takes you to type an email message or blog post.

Now that anyone can be pundit or citizen journalist who has a mobile phone, camera, laptop or just an opinion and access to the internet, anyone out there can share their views or stories about you in moments. Equally, anyone can express an opinion or a view or tell a story without deliberating over it or checking the factual basis for it - and indeed, online social media encourages that rapid action and reaction because of the ease of uploading content easily, cheaply and quickly.

For those whose every move makes news - like high profile politicans, world leaders, celebrities and the like - this trend is becoming a huge challenge. How do you control misinformation or misinterpretation of your actions and words in this rapid response world?

Taking legal action or sending out cease and desist letters can make you the “heavy” in the drama, causing more damage than good. Legal processes can also take time - and through that very process could keep the issue in the news more than you would like.

Hilllary Clinton’s campaign has come up with a clever way to deal with misinformation about her and her campaign for the US presidency, reports The New York Times. She has “introduced a Web site dedicated exclusively to the instantaneous rebuttal of charges or news reports it deems offensive or wrong”, called Fact Hub.

On the Fact Hub, Clinton’s team painstakingly sets the record straight wherever she has been misinterpreted or where others have got their facts wrong about her statements and actions. For example, it corrects Barack Obama with an statement headed Obama Misrepresents Hillary’s Views On Social Security and there is a rebuttal of a claim that Clinton and her team did not leave a tip at a diner where they had a meal (which is the subject of the New York Times article I just mentioned).

It looks like the website uses a blogging platform and includes an RSS feed so you can subscribe to it to receive the latest updates - another example of innovative ways to use blogging technology and blogging without calling it a blog.

For those of us of less grand profiles, it is still useful to keep an eye on what is being said about you online and to consider carefully how you would respond to any erroneous claims being made about you or your business. I am curious to know what processes you are using to monitor what is being said about you on the online grapevine at the moment and what plans you have in place to deal with any erroneous claims about you or your business. Please add a comment or email me using the Contact form above.

Photo: thanks to sskennel from flickr.com (CCL)

This post also appears on the EuroComm Blog today, where I am one of the blogging team

Posted by Yang-May Ooi on Thursday, November 15th, 2007 at 1:00am

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News in the Fast Lane

When I was writing my article Blogging Thrives in Malaysia for IABC’s journal, Communication World, I was struck by how quickly news of events travels in the new era of online communications.

I started researching and writing the article in July this year and as I finished it and was about to send it to the journal editor, Malaysian blogger Nathaniel Tan was taken into custody and I had to quickly update the article with that latest news.

Just after I sent it off to the editor, I got an urgent email from one of my interviewees, Asohan Aryaduray, the New Media Editor at The Star newspaper in Malaysia saying that there had been “some serious and troubling changes in the political landscape” and giving me an update on further crackdown and potential changes in the laws affecting blogging.

I had to recall the article and revise it yet again with these latest updates.

On Saturday, I was building on the research I had so far on blogging in Malaysia for the book I am working on about New Trends in International Public Relations and came across reports online of riots in Kuala Lumpur during a political rally for electoral reform, within hours of it happening. A link was posted on the Facebook group “Save the Malaysian Judiciary” to a YouTube video of an Al Jazeera TV report showing police spraying demonstrators with chemicals during the march.


When I first found it on Saturday afternoon, it had been viewed 240 times. When I checked back 3 hours later, it had been viewed over 8,000 times.

Some further digging led me to more videos around the event, including a video from a little while back that was one of the rallying calls for the protest.


More and more, the way we receive news and information is going to be a mix of traditional news media and citizen communication - people passing on news around the world through emails, social networks and social media tools. Right now, it’s still new and worth commenting on but soon, it will be the norm. We’ll still most likely turn to the journalist-produced content for news that has been fact-checked and produced according to professional standards and guidelines (though journalists can still get things wrong!) but alongside will be a stream of information passed on by non-professionals. The trick will be identifying the non-professional sources you can trust and those that may be scaremongering, gossiping or pushing their own agendas.

~~~~~~~~~~~~~

This post and others in the category New Trends in International Public Relations is part of my research project for the book of the same name that I am co-authoring with business communications expert, Silvia Cambie. I am focusing on the social media aspects while she is working on the wider public relations issues.

To find out more about my research for this book, see my book wiki.

To see who has contributed to my research for the book, take a look at my Contributors List.

If you can help with my research for the book, please contact me via the book wiki contact link or email me via this blog.

Posted by Yang-May Ooi on Sunday, November 11th, 2007 at 1:00am

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Conversation and Democracy - East v. West

I’ve been taking longer than I planned researching a section on Conversation and Democracy for my bookproject, New Trends in International Public Relations. What I’ve been finding fascinating is the different attitudes that the East and the West have to social media in the world of politics.

Western politicians and social media

The main presidential candidates in the US are all embracing blogs, YouTube and Twitter and many observers say that this is the first presidential race where social media is playing a major role. The televised debate between the Democratic candidates, for example, included questions posted on YouTube by members of the public - these videos were played on a giant screen in the hall where the debate took place and the candidates took it in turn to answer the questions. Critics of this have said that this does not truly show political leaders “embracing” social media in its truest form ie as a free-for-all, open dialogues between equals and peers. The questions were carefully vetted and chosen beforehand instead of being an open, forum where anyone can take part (in the way that people can add their comments more freely on a blog, say). I think it’s very naive to think that politicians will ever hand over that level of control - they might be willing and comfortable having a “town hall” meeting where they roll up their sleeves and have an impromptu chat with the audience (who are no doubt carefully selected by invitation in the first place) of several hundred but it’s a different matter of scale where anyone in a population of several hundred thousand could send in a video. There will always be a hierarchical structure of some kind even in the most modern of democracies and those hierarchies will always seek to manage the flow of information. To me, what is significant is that they are using this medium at all and making an attempt to engage with their constituents in as open a way as they are able, given those hierarchical constraints.

Asia’s discomfort with social media

This attitude of acceptance - that social media is a force to be reckoned with and a new medium to reach out to voters - is all the more striking when I look at the attitude towards social media in Asian nations. Awhile back I researched an article on Blogging in Malaysia, with the input of Kevin Anderson, the Blogs Editor at The Guardian, UK and Asohan Aryaduray, the New Media Editor at The Star, Malaysia on the issue of political blogs there. Many outspoken political critics who blog their views find themselves arrested. There is a general anxiety and unease about this new medium that allows ordinary people to voice their opinions freely. For examples of more repressive and authoritarian Asian nations’s attitudes to bloggers, we only have to look at China, which routinely censors blogs and most recently, Burma, which restricted internet access during this summer’s protests.

West v. East

The cultural and political roots go much deeper than a mere suspicion of social media on the part of Asian authorities. There has been a much longer history of citizen protest and action being tolerated in the West and every year, there are marches and demonstrations in London and major American and European cities for all manner of causes. I remember as a student taking part in a march through the streets of Oxford in solidarity with my co-students. Although I did not feel very strongly about the cause they were protesting about, I wanted to see what it was like to be part of a protest march. It felt dangerous and rebellious and anarchic for me, coming from Malaysia where such protests were banned. In reality, it was rather tame and boring as we strolled down the High Street and various student leaders ranted through their megaphones.

So in the last few weeks as I’ve been researching this topic, I found myself getting side-tracked thinking about the cultural roots of Western political discourse and engagement versus the cultural roots of Asian nations who generally seem more comfortable with authoritarian government, and also authoritarian versions of democracy. That’s a whole separate book in itself, I expect, but I’d be interested to know your thoughts about these two differing political heritages.

To see my research in detail, check out my book wiki where I have posted my research online in the Conversation and Democracy section.

Do you know any Asian politicians who blog?

I am not aware of any politician in the ruling party in Malaysia who blogs - if you know of anyone, can you please correct me and let me know the URL of their blog? I’d also like to know if any politician in a ruling party in any other Asian country blogs or engages in social media eg via videocasts or podcasts. I want to ask them why they blog and what benefits they see coming from engaging in social media. And what might be some of the disadvantages.

From those Asian politicians who don’t blog, I’m curious to know why they don’t and what they think about their citizens using social media for political commentary.

If you are a professional communicator in Asia, what are the issues around politics and social media if you are advising politicians or business leaders about their communications strategy.

You can add a comment or email me using the Contact form above. If you prefer to remain anonymous, I can understand and respect that and I will not publish your name or email address* on my blog or in the book (or book wiki).

*The email address is a required field but it is not visible to visitors to this blog. As a matter of policy, I do not disclose email addresses from comments or emails to me in any event.

Photo: thanks to pietroizzo from flickr.com (CCL)

Posted by Yang-May Ooi on Tuesday, November 6th, 2007 at 1:00am

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Bloggers declare 04 Oct “Free Burma Day”

monk.jpg I received an email in my Inbox a moment ago from the Online Journalism Review reporting that a German website is calling on the world to declare today, 04 Oct, “Free Burma Day”. The article explains:

“The state-controlled media in Myanmar has been tight-lipped, to say the least. Communication with international news organizations has been spotty, and soldiers continue to turn reporters away at the borders. The message has been clear: “Nothing to see here.”

But armed with cell phones, cameras and laptops, common citizens and protesters stepped in to expose the conflict in real time. Some ran blogs of their own. Many dispatched pictures and videos of police violence to off-shore bloggers and news sites. Either way, they loosened the government’s chokehold on communication.

Now, with the ebb and flow of information from within at a standstill, the offshore sites are left to sustain awareness. A brand-new site out of Germany, Free-Burma.org, calls on bloggers around the world to post a “Free Burma” awareness graphic on any posts today, Oct. 4. Organizer Philipp Hausser talked to us about “International Bloggers’ Day For Burma” and the impact of Myanmar’s citizen-journalist phenomenon.”

You can read the full article Bloggers organize international day of support for Burmese freedom

I’ve been watching the escalation of the tension in Burma through the blogs and online news. Here are some links:

Burma Digest - disturbing photos, videos and reports from right there in the demonstrations.

YouTube channel of niknayman - including footage of a dead monk floating in a river

The Democratic Voice of Burma

The Times article on bloggers who risked all

Del.icio.us tags for “Burma” - these show items bookmarked by web users around the world who have found articles and videos on Burma and tagged them in their bookmarking account at del.icio.us. (There’ll be those related to non-political events as well)

To find out how you can take action, spread the word, do your bit, go to the Free Burma website.


Free Burma!

Posted by Yang-May Ooi on Thursday, October 4th, 2007 at 4:28pm

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A selection of choicest social media articles from across the web

From time to time I’ll be posting a selection of articles from all over the web that I’ve found interesting and useful - and hopefully, you will, too.


This reading list is permanently lodged in my sidebar and is updated as I come across new articles but I’ll be highlighting it in a post every so often for those of you who read your blogs in a blog reader (and so don’t often see my sidebar).

Posted by Yang-May Ooi on Thursday, August 9th, 2007 at 6:59am

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MyApocalypse - Web Crash 2007

If you’re a web fan and blogger like me, the Fifth Horseman of the Apocalypse must surely be the one smashing up the servers and hard drives and wires that keep the internet going.

The satirical website The Onion has this very funny news report on what it might be like if there was
a Web Crash 2007. You’ll need the sound enabled on your computer to get the jokes.


Breaking News: All Online Data Lost After Internet Crash

UPDATE: In the light of the outage in the San Francisco Bay Area yesterday 23 July 2007, perhaps this satirical news report has actually come true? The Scientific American has the scoop.

Posted by Yang-May Ooi on Saturday, July 14th, 2007 at 11:23pm

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The New Seven Wonders of the World

The New Seven Wonders of the World were named on Saturday by an online global poll. They include The Great Wall of China, Brazil’s statue of Christ and The Taj Mahal.

With 90 million votes from all over the world, the organisers at one point were begging people to use text messaging as the server had crashed due to volume of traffic.

What is amazing for me is the ability of ordinary people to participate in making this decision, empowered by technology. What’s equally amazing is that anyone from anywhere on the planet could take part, again empowered by technology.

This process would have been unimaginable a mere 20 years ago. For me, the real wonders of the modern world are the internet and mobile communications.

clipped from www.cnn.com

art.greatwall.afp.gi.jpg

Before the vote ended Friday, organizers said more than 90 million votes had been cast for 21 sites.

Voting at the Web site, www.new7wonders.com, ended at 6 p.m. ET Friday. Traffic was so heavy Friday that the site was crashing at times.

One message urged voters to use text messages as an alternative form of voting. “Keep on voting, as it is your votes that decide the New 7 Wonders of the World,” the message said.

Posted by Yang-May Ooi on Sunday, July 8th, 2007 at 10:35pm

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News Tweets

Continuing my Twitter watch, I see that the Arabic news channel Al Jazeera has set up a Twitter account to bring its friends news updates direct to their mobile phones. You can sign up to Twitter and add them as a friend at http://twitter.com/AJEnglish.

nullThe BBC also has a Twitter feed at http://twitter.com/bbcnews if you want to compare reporting styles and different cultural approaches.

For an American perspective, you can check out CNN tweets at http://twitter.com/cnnbrk

Related posts

What is …. Twitter?

Another presidential candidate on Twitter

Posted by Yang-May Ooi on Thursday, May 10th, 2007 at 1:00am

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Publishers and Social Media

e-book on mobile phone With my background as a novelist, I’m curious to track the way the publishing industry is dealing with developments in internet and social media technology. The general trend seems to be slow. Book people seem to be still fondly attached to paper and hard copy texts.

A couple of years ago, a number of literary heavyweights loudly pooh-poohed blogs and sneered at how a teenager’s ramblings online could not possible be in the same league as great literature like Tolstoy’s works. (Unfortunately, I didn’t tag that article at the time I read it so I can’t link you to it here.)  Now, there are highly successful books derived from blogs eg The Julie/ Julia Project blog which became Julie and Julia, the book - and at least one publishing company, the Friday Project, that specifically seeks out blogs to turn into books. There is also the Blooker, an award - with a nod to the Booker - for books based on websites or blogs.

And traditional publishers are trying to catch up to new media, tentatively exploring e-books and other digital means to capture new audiences. A recent article on OhMyNews.com examines in-depth the issues facing publishers in the new media age and what some are doing to embrace the technology.

Interestingly, OhMyNews.com is a news site that draws its articles and news updates from citizen journalists - anyone who wants to submit an article can do so by signing up to be a citizen reporter. It was founded by Korean Oh Yeon-ho in 2000 as a Korean language site and has now expanded into an international English language site as well. The concept of citizen journalists is very empowering, in particular those who live in nations where the press is tightly controlled and also for anyone who would like to write and read “news” outside of the traditional avenues. Again, the evolution of new forms of news publishing online like this site must only challenge the traditional models and expectations of what publishing is all about. The site has a good FAQ section if you are interested in finding out how to become a citizen reporter.

In related news, New Media Age reports that major publishing company Random House and supermarket giant Asda are teaming up for an multi-media launch for celebrity Chantell Houghston’s autobiography, using mobile phones as the main platform for the interactive element.

Photo: thanks to James Cridland on flickr.com

Posted by Yang-May Ooi on Monday, May 7th, 2007 at 1:00am

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Portrait of Yang-May Ooi

ZenGuide is the blog and social media guide by Yang-May Ooi, writer and social media consultant. She is also the creator of the multimedia online "magazine" Fusion View. The ZenGuide site explores how communicating effectively through social media can contribute to your personal and professional success. We also highlight trends and news about blogging about social media in plain English!

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