The need for speed
The following forms part of the book I am co-authoring with Silvia Cambie on New Trends in International Public Relations. This follows on from the sections on the Commercialization of the Web and Computers Get Personal, which I have also posted on this blog.
Understanding technology and evolutions in technology, especially in hardward and infrastructure, is relevant in understanding the rise of social media as a communications tool. Pricing of these technologies is also hugely significant - if the businesses providing comms services get that wrong, the customers walk away and a trend that might have had potential fizzles out.
The text is a verbatim section from the book and the links are set out at the bottom of this post as footnotes rather than embedded links. The text is copyrighted and all rights are reserved.
Connection speed is the other significant factor in the online revolution. Connecting to the internet from the mid-1990s to around 2003 was generally via a dial-up modem and a telephone line. Connection speed was slow and the cost meant that most people used it for email primarily and only surfed during off-peak periods. For the average user, sustained video and audio interaction was practically impossible.
And then along came broadband.
The broadband story is similar across the globe, with the amount of take-up by consumers being directly linked to availability and cost. In 2002, broadband connection in the
Across the European Union. 25% of all households were connected to the internet via broadband by 2006[ii]. In Asia (excluding Japan), a survey of internet usage in 2006 revealed that “broadband access continues to have a major impact on consumers lives” with the highest broadband usage being in Korea, closely followed by Taiwan, Hong Kong, Singapore, Th iland and China[iii].
In 2007, Hong Kong came top in a survey of the best cities in
When considering your web strategy across borders, it is crucial to assess the range and cost of internet connectivity not just for businesses but for personal users. But there are also other factors which are likely to be relevant, such as language and literacy. Take
It may be that you are only aiming to reach the population who can read and write English in their own homes, as they will be the most affluent and attractive target demographic. If so, then your web strategy may not look all that different from one for any other affluent, literate, English speaking market. But if you are aiming to reach those beyond that group, you may need to think beyond English or even text-based content – and perhaps beyond online communications to mobile outreach or you may have to stick to good old-fashioned travelling roadshows[viii].
In general across the globe, however, cheap, universal broadband has been a significant factor in evolving our relationship with the internet from the specialised domain of geeks to an always open window in our households that lets us reach out to the world out there. As we will see, in particular, there is a close correlation between the growth of broadband in the Asia-Pacific and the rise of social media engagement in that region, with a number of countries such as South Korea, China, Singapore and Malaysia topping the charts of worldwide blog readers and blog creators[ix].
[i]
“Why has the growth in broadband adoption slowed?” – The Guardian 08 November
2007 http://www.guardian.co.uk/technology/2007/nov/08/news.internetphonesbroadband
[ii]
“European and Broadband Telecom Survey Released” – Government Technology
website 25 August 2006 http://www.govtech.com/gt/100718?topic=117671
[iii]
“Home networking trend among Internet users in
– Internet World Stats 30 January 2007 http://www.internetworldstats.com/usage/use010.htm
[iv]
“HK tops broadband survey of Asian cities, Manila
ranks 19th” by Lawrence Casiraya – Inquirer.net 21 June 2007 http://newsinfo.inquirer.net/breakingnews/infotech/view_article.php?article_id=72591
[v]
“Broadband flows into Indian Homes” by Swati Prasad – ZDNet Asia 17 August 2007
http://www.zdnetasia.com/news/communications/0,39044192,62031023,00.htm
[vi]
The founder of Hotmail, the web-based email service, whose new India-based
project is Live Documents – see http://www.live-documents.com/company/index.html.
[vii]
“Broadband flows into Indian Homes” by Swati Prasad – ZDNet Asia 17 August 2007
http://www.zdnetasia.com/news/communications/0,39044192,62031023,00.htm
[viii]
Community film-based projects in India have successfully trained local people
to make advocacy and information films for on-site screening eg rural Indian
women made a series of films about child-marriage and why it should be stopped
which were screened in local villages enabling the issue and other women’s
issues to be discussed in public for the first time. See http://www.videovolunteers.org/child-marriage-community-video-project-andhra-pradesh-india/
[ix]
Universal McCann’s survey “Power to the People: Tracking the Rise of Social
Media – Wave 2” May 2007
Photo: thanks to Edward B. from flickr.com (CCL)
Posted by Yang-May Ooi on Sunday, March 30th, 2008 at 10:06am




















