Archive for the 'Building community' Category

My colleague Angie and I have been working with the Friends of the Dulwich Picture Gallery in South London on pro-bono basis to develop a multi-media online arts magazine, Dulwich OnView, which is launching this week. The process and objectives make a useful case study for anyone looking to set up an online community project on a limited budget.

Beginnings

The Friends is a volunteer group that supports the work of the Dulwich Picture Gallery by raising funds through events like summer parties, talks, films and other charitable fund-raising activities. Ingrid Beazley, their energetic and dynamic Chair, has been keen to use social media to promote the Friends and engage more with the local South East London community for some time now. We first talked about developing an interactive online presence in mid-2006 but what was needed was a strong volunteer team to help us run the project and for awhile, this key ingredient seemed elusive.

A great volunteer team

Then during last year, along came Catherine Fraher, who has a background in marketing and has worked with eBay. Taking time out following her new baby, Catherine has been thrown into the Friends e-world, first setting up a Friends photo group on Flickr and now taking on the role of co-editor for the new online magazine. At around the same time, a number of very talented and lively people began to offer help and suddenly, we had a great volunteer team - writers Anna Sayburn, Angela Corrias, Sally-Ann Johnson and Patrick Fraher; IT specialist Stephen Hendon and photographer Rebecca Portsmouth as well as my colleague at ZenGuide, web-content writer Angie Macdonald. The volunteer team is the real key to the magazine’s success - we have to work together well, approach the project in a professional way even though it’s just something we are doing for fun in our spare time, deliver our contributions on time and give each other the help and back-up that is needed in such a big project. And we really are doing all that with such ease and enthusiasm - it’s really fantastic!

A blog-based central hub

Given that this is a community project, my brief was to use free or low-cost applications that are freely available on the web. As the central hub of the multimedia magazine, we needed a platform that would fit well aesthetically with a world class art museum. I chose Wordpress.com for its ease of use and wide range of functions. Also the platform’s own branding is minimised - unlike Blogger which makes it clear you are on a blogspot.com site with its masthead across each blog. A survey has also reported that a large proportion of Blogger sites are spam blogs.

Blogging technology is easy to use and just the right platform for an online magazine. The free service does not allow you to re-design the layout in any sophisticated way but for our purposes the basic reverse date order presentation works well enough so that the latest articles appear at the top of the front page. The volunteer team will be able to upload their own articles with some basic training. Easy intergration with the photosharing site on Flickr.com means that the magazine can be quickly brightened with a lot of great images.

Other free / low-cost applications

For audio podcasting, I chose Gabcast.com which gives you a local UK telephone number to dial into from an ordinary phone. You record your podcast by leaving a voicemail message and press 1 to publish it. It automatically uploads the mp3 file and publishes a post on the magazine. It is free up to 200 MB and then there is a small monthly fee. There’s no messing around with sound editing equipment and FTP transfer software. But you can’t edit or add music tracks/ sound effects and you have to record your podcast in one continuous take - which can be a bit nerve-wracking!

We will be adding videos via our on Dulwich OnView YouTube channel in due course, which is a free application. In the meantime, we have collected videos about or filmed at Dulwich Picture Gallery using VodPod.com, which is another freebie - you can see the collection in the sidebar on the magazine site.

The Flickr pool is free - it collects together photos submitted to the pool by any user. However, Catherine has set up a Pro account for the photos that the team themselves want to upload for the magazine and that is a premium account at around £12 a year (US $25).

Some caution

Before you rush out and sign up to any old free application for your community project, a word of caution. You need to check out each applications functions and design options. The old adage is true that you get what you pay for. There are numerous free applications but some are easier to use than others - or have more suitable functionality to your project, or have fewer ads, or have a better look for your brand, or integrate better with other applications etc etc.

Also if you are likely to be particular about look, layout and the details of design, going for something free may not be the right way forward. And if you have high demands for functionality and specific things you want your multi-media to do, the free stuff is bound to limit and restrict your vision.

Knowing how to work around some of the limitations and restrictions of free applications can help. There is obviously only so much you can do with clever work-arounds but it can contribute to a quality user experience for your visitors.

Please do come and check out the magazine at www.dulwichonview.org.uk.

I’ve come across a number of women’s networks and blogs online recently, with the focus on business, enterprise and professional networking. This seems to be a growing niche - and no doubt, a fairly large market niche - and will be of interest to businesses and communicators who are looking at connecting with the female market. And especially given the research from BurstMedia in June 2007 which finds that the web is women’s favourite place to shop.

You may like to explore some of the online women’s networks below:

REAL Women
An online community for Rising Entrepreneurs And Like-minded women.

This is a community created by Zena Hockley, a British entrepreneur based in the Netherlands. The site features business-related articles of interest to women and interviews with real women entrepreneurs, asking them how they developed their businesses, the challenges they faced and their advice to other business-women. It’s good to read real stories from business women who are not necessarily celebrities but who are talented and persevering, sharing their experiences and advice.

Diva-Biz.com
The heart and soul of business - from a woman’s perspective

British entreprenuer Fiona Price created this online network for women in business, launched in Sept 2007. It features videos of interviews from women leaders such as Sarah Deaves, CEO of Coutts & Co as well as a forum, mentoring sessions, group discussions. It is currently free to join but they may charge a fee later as the project develops. Also, it looks like it’s not exclusively for women as “MEN who are interested in understanding more about women’s leadership style and what they contribute to business, are also welcome to join!”

Expat Women
Helping women living overseas

This is a fairly big, corporate-looking site - and very pink - developed by Andrea Martins, an Australian, and Jill Lengre, an American, to help expatriate women share stories, network globally and find resources. There are also volunteer mentors, forums and a huge women’s blogs directory (by country).

BlogHer

The community for women who blog

This is a huge and high-profile community of women bloggers with an annual conference in the US, founded in 2005 by Lisa Stone, Elisa Camahort Page and Jory Des Jardins. It’s free and you can add your blog to a vast array of others, listed under topics ranging from Astrology and Horoscopes to Travel and World. It is strong on discussing blogging related issues with a women’s perspective eg monetizing your blog and business blogging. I’ve signed up my blogs and joined this community.

Do you know any other women’s networks that have a strong online presence or community? Please do add a comment or email me using the Contact link above.

Photo: shows the three founders of BlogHer, from their website

The Australians are not known for their reticence or their polite turns of phrases. With the Australian General Elections coming up, the Ozzies have taken their outspoken and vigorous style of public debate online. Videos on YouTube and other platforms have been the media of choice with shows by established satirical magazines like The Daily Grind and The Ministry of Truth alongside clips by outspoken individuals. The political parties have also taken to the e-waves with their own channels on YouTube.

Here is a quick romp through the Ozzie political videoscape:

Government supported satire

The satirical The Ministry of Truth has uploaded an episode on their Ning-based online platform. The video features sketches laughing at the obsession with Australianness. The sketch about the Australian barbie made me laugh out loud (possible because I’d make a good Ozzie carnivore if I weren’t already British).

It’s striking that the show is sponsored by the Queensland Government Arts Board. I can’t imagine an Asian government sponsoring this kind of satirical show on their national channels.

Party Political Broadcasts

The Australian Labor Party has its own YouTube channel. The only problem with their very slick videos is that - well, they are very slick. They feature actors playing “ordinary” Australians talking about their “lives” and negative “responses” to John Howard’s statement that “Australians have never been better off”. The series of videos are all typical party political broadcast style ads that don’t sit very well on YouTube where the millions of other user-generated videos are have more quirky, spontaneous content. Take a look at this one featuring a “housewife”:

I reckon they would be more credible interviewing a few real people with all the “ums” and “ers” and a less slick presentation.

Amateurs join the fray

This one is a satirical song featuring Elvis and animated collages of the main electoral candidates John Howard and Kevin Rudd by someone(s?) called Captain Rant and the Knee Jerk Reactions. I couldn’t find out much more about them on the net - so if you know who they are and what else they’ve done, let me know by adding a comment.

There are plenty more satirical videos of this nature on YouTube - try typing in the candidates names in the search box and then follow links and related videos to explore them for yourself.

What is impressive is the standard of the animation and satire - although many are made by amateur film-makers they are pretty watchable and also clever and funny. They seem to be made by people who are older than the usual teenagers who populate user-generated spaces like these and who have a message they want to get across. The tone is also particularly Australian, I think - there’s no earnestness in these videos though clearly many of the creators feel strongly about their nation and the issues being debated and their irreverent humour and wit is what really comes across. In contrast, the American presidential debate currently taking place online is much more serious and earnest with bloggers - rather than film-makers - taking the lead.

The year of social media

2007 seems to be the year for social media to be taken seriously in the political arena, from what we’ve seen in America and now in Australia. This will be increasingly common around the world and will no longer be “news” in itself. I think that social media has the potential to engage populations in political debate in a fresh way and hopefully, this will mean less apathy and more involvement in the electoral process. In particular, peer-to-peer discussion and debate may prove to be a very powerful way for drawing otherwise uninterested citizens into the issues.

I am also currently exploring the use of social media for political debate in Asia and Africa and will be blogging about that in the future.

What do you think? If you’re an Australian, have these videos made you more interested in the elections and/ or politics?

Share your thoughts and add a comment.

Other resources

For a great review of other satiricial videos about the Australian elections, you can check out Australia’s ABC Radio National’s Street Stories podcast. Their show notes page also gives a list of links to various film-makers featured in their programme such as Shan Jayaweera who uses John Howard and Kevin Rudd puppets.

~~~~~~~~~~~~~~

This post and others in the category New Trends in International Public Relations is part of my research project for the book of the same name that I am co-authoring with business communications expert, Silvia Cambie. I am focusing on the social media aspects while she is working on the wider public relations issues.

To find out more about my research for this book, see my book wiki.

To see who has contributed to my research for the book, take a look at my Contributors List.

If you can help with my research for the book, please contact me via the book wiki contact link or email me via this blog.

by Angie Macdonald

The hype around social media continues to grow as millions of people globally join social networks and online communities. The marketing value of these tools is enormous yet many businesses are still not sure what they are and how they can use them.

On Thursday evening I went along to a talk at the City Women’s Network entitled Social Media: Online Communities and Your Business to hear three experts explain how businesses can take advantage of all that social networks and online communities have to offer.

First up was Giles Colborne, Managing Director of cxpartners who explained what online communities are and how they work. There are many different types of communities on the web; communities of support like the American Cancer Society and Trip Adviser, communities of friendship like Facebook, communities of ideas such as Boxes and Arrows, where professionals exchange knowledge, and finally, communities of expression, as in sites like Flickr and Last.fm.

What makes communities different is the issue of control. Unlike the authoritarian approach of most corporate cultures, control in online communities lies in the hands of the people using them.

The best way to approach starting your own online community is to treat it like organising a party and to think of the kind of people you’d like to attract, from an attentive host to lively social hubs and of course, your loyal friends. It is the type of people who join and participate in your community that will make or break it.

Kristin Berg, Planning Director at Euro RSCG 4D spoke about why communities and social networks are important.

If you are a business, chances are your target audience are already spending their time online in social networking sites like Flickr and Facebook. Word spreads fast in these online communities and companies need to monitor what people are saying about them and try and influence what they can.

Also, consumers are starting to interact with brands online in a manner which involves interaction, involvement and co-creation. The result is that consumers show more loyalty to the brands they feel a part of.

The benefits for businesses wanting to make use of online communities are numerous, including market research, the PR value that comes from being seen as the first to do something and advertising in the form of pre-launch product buzz, as in Microsoft’s new ZuneScene rival to the iPhone.

Companies like Sheraton Hotels and Coca-Cola have created brand engagement and engaged consumers online by asking guests to send in video stories about their trip for the Sheraton website and contribute design ideas for a new Coke bottle. The possibilities are endless.

Yang-May Ooi, Partner at Social Media Consultancy ZenGuide told about The Housing Finance Corporation’s blog or online discussion space, THFC Space, which she was involved in setting up along with CEO Piers Williamson.

A blog seemed the perfect platform to replace the quarterly newsletter that was emailed out in PDF form and promote the image of THFC as a modern, forward-thinking financial organisation.

It was decided to target the key influencers in the Housing Finance sector and gear the content towards what the members are interested in. The “bloggers” on the site include the key influencers in the sector as well as THFC staff.

Ensuring the success of THFC Space involves an editorial management policy with a blog editor and the CEO as the Managing Editor, who plays an active role in driving the project forward.

Outcomes of this project have included membership growth, an increase in discussion and increased marketing awareness amongst all at THFC.

The talks were followed by a lively discussion which touched on the issue of security and how to decide which social network to use. All in all, I thought the speakers made the idea of social media and business less scary and more accessible. It was a thoroughly enjoyable evening and really encouraging to hear such enthusiastic and positive comments around social media from the businesswomen in the audience.

The dark side

“The online world can lead to isolation and anti-social behaviour. It’s all very well having all these virtual friends on social networks but they can’t give you virtual hugs. You need real people for that.”

“Facebook and social networks are dangerous because you can lose your privacy. I would never want to put my details on Facebook.”

“I don’t read blogs. They’re not relevant for businesses, are they?”

“What’s social media? I don’t like computers. It’s all much too modern for me.”

These are a some comments that came up recently in a number of conversations I’ve had over the last year with some business people, intellectuals and professionals. It seems there are many people who have not yet had the time or readiness to be introduced to the remarkable opportunities for human communication that is available through social media tools. One of them even said to me, “It’s so refreshing to come across someone who is so positive about social media for a change.”

I felt like I was the odd one out at these particular gatherings. For awhile now, many of my closest friends and colleagues are happy social media campers like me and I’ve met numerous business people and professionals who are engaged and curious about the possibilities of online communications. So it has been a surprise from time to time to have been the lone voice of enthusiasm. It got me thinking. Why am I so positive about social media?

The bright side

There used to be an ad for BT, British Telecoms, the phone company with the tagline “Reach out and touch someone”. In my mind, social media offers exactly that experience. Perhaps I’m more sensitive to such opportunities, having lived apart from my family since I was 12. All the way across the vast globe, my parents and family were home in Malaysia while I grew up during my years at school and university here in England. The only communication used to be letters that arrived a week after they were written or through echoey, expensive phone calls once every few weeks. It could be lonely, counting the days till the next holiday when I’d be able to see my Mum, wondering what my family was doing just at that moment, imagining them having dinner together in Malaysia eight hours ahead while I was in a Maths lesson.

So, how amazing it is now to be able to email a message within seconds, type out an instant message - well - instantly, speak with my family online free or for a few pence and even see the other person face-to-face online as you do so. How fantastic to make new friends through blogging about shared interests even though you may be on different continents. How incredible to be able to follow each moment of another’s life through Twitter or Facebook status updates.

Existential crisis

And I don’t think it’s just me trying to recover from childhood loneliness. The reason so many millions have engaged so intensely online is because of the very human urge to connect with others and to express ourselves.

Yes, there are people who isolate themselves in their rooms all day playing on the internet. In India, universities have become increasingly concerned about increased suicide rates which they link to too much time spent on social networks. In Japan, a young girl blogged about killing her mother and her public journals were only investigated after the mother died - and it was found that she did indeed kill her mother. For me, the question is what kind of society drives young people into isolation because they feel they can’t talk to real live people right there next to them so that they feel that they can only engage online? How are those live people right there next to them not engaging with them, not hearing them, not understanding them?

Facebook

Using blogging and Facebook, I keep in touch with my family and friends in Malaysia and all over the world. I have made new and interesting friends whom I have met subsequently in real life and who continue now to be real as well as virtual friends. OK, I can’t get a virtual hug but I can get a verbal one through their written, audio or video messages - which must surely be better than the silence of being offline and disconnected from this global neighbourhood. In my real life, I still have my friends and family in the flesh who give me the real hugs and I reckon a lot of bloggers and social networkers enjoy that, too. It just means that my friendships and relationships are no longer all bound by having to physically being in the same place with those others.

Yes, you can lose your privacy on Facebook. But only if you choose to upload your personal data like your date of birth, your mother’s maiden name, your social security number etc. No-one is forcing you to do that. And, yes, employers are now checking Facebook profiles before they hire and an inappropriate photo of you can affect your chances of getting the job. With Facebook, the key is to use it judicously and to look at the privacy options you can set. It is prudent to think of it as a public space rather than a private one. There are advantages if you navigate your way through such a public space wisely - for example, you can ask for introductions from friends to other friends - which is particularly useful in a business context, replacing the old-fashioned letter of introduction.

Beware FUD

Crime, suicide, isolation, murder and loss of personal privacy are important issues and I am not dismissing concerns about them. It’s just worth stepping back for some perspective and context - and for the other side of the story to be offered up. There are millions of blogs and millions of people engaging in social networks and online games. In most cases - ie in millions of cases - these experiences are positive and the new technology is helping people connect with each other. Traditional media like newspapers and broadcast media thrive on FUD: Fear, Uncertainty and Doubt - no-one buys the paper to read that everything is fine and dandy. So newspapers etc will naturally pick out the doom and gloom stories. If you rely on the traditional media to tell you about social media, you’re only getting one side of the story.

Social media is here to stay and I think it’s a shame for those who choose not to engage out of FUD. They are losing out on ways to connect with friends, colleagues and family that can enrich their personal and business life. If you met your friends in a public place like a restaurant or on the street, you’d be sensible - you wouldn’t leave your handbag in an easily snatchable place, you wouldn’t give out your private details to a stranger walking by and so on. So it’s the same with social media - be sensible and you can get the best out of the time you spend online.

Photo: thanks to Ondra_L from flickr.com

You might like to come along to a discussion panel at the City Womens Network (CWN) on “Social Media: Online Communities” on 18 October ( 18.30 - 20.30pm). I’m one of the speakers along with a number of other web, digital marketing and business PR experts.

Here’s the blurb:

Using social media to build an online community around your business can be an effective way to retain clients, bring in new ones and raise the profile of your enterprise. In this panel discussion, we explore practical steps you can take to create and manage an online community relevant for your business.
We are proud to have selected a panel of speakers:

Yang-May Ooi, founder of social media consultancy ZenGuide and experienced blogger, will talk about strategies to keep your visitors coming back to your site and to develop your brand’s presence online.

Giles Colborne, President of the UK Usability Professionals’ Association and Managing Director of cxpartners, will guide you through the roles and responsibilities in managing online communities.

Kristen Berg, marketing strategist, looks at some examples of how brands have used communities, the strategic role they play and the potential value to the company.

Silvia Cambié, Director of Chanda Communications and Chair of CWN’s Membership Committee, will be moderating the session.

Organised by the Membership Committee. For more information, contact the organiser, Silvia Cambié, on silvia[at]chandacom.com.

Venue information:
Hosted by CO3 Limited
First Floor, Downstream Building No. 1, London Bridge,
SE1 9BG London, GB
nearest tube is London Bridge.

Time: 18.30pm
Date: 18 October 2007

Members: £20
Non-members: £25 (men welcome as guests)

It would be great to see you there. If you’re coming, email me and I’ll let the organisers know.

The world wide web. Social networks. Links. Making connections. Creating communities. The internet.

All these words and phrases evoke images of a spider’s web, a network of connections, chains, groups of people, fishing nets - so many things that bind us all together.

One of the powerful currencies of social media is links - because links help you move up the searchability ranks and also up the rank of authority. It comes from the early origins of the internet which began in the world of academia. Academic texts that are referred to by other academic writers gain the reputation of being authorities on that particular subject. The more a particular text is cited, the greater the authority. So, for example, in the world of psychology, textbooks invariably cite Freud - but they are not so likely to cite an unknown student’s dissertation. Freud is an authority - and is likely to stay one - while that unknown student is not unless he/ she gets their dissertation noticed and cited by other academics. And cited a lot.

So with blogs and websites and other online content: the more other sites link to your blog, the greater your blog is considered an authority. Technorati is a website that calculates your blog’s ranking in the world of blogs so you can see how you compare with the top blogs like Endgadget (No. 1) and Boing Boing (No. 2) - they are the blogs that are linked to the most.

There’s a delightful application called TouchGraph that helps you visualise the network of communities and connections that you are in. Here is a screen shot of the connectivity for my arts and writing blog, Fusion View (No. 69,776* on Technorati).

(Click on the picture for a more detailed view)

To check out how connected you are, go to TouchGraph and type in your blog’s URL and it will generate a swirling, moving net of all the other blogs and websites you are linked with. It’s wonderfully hypnotic, reminding me of the adage that no-one is more than six people away from anyone else (”the six degrees of separation”).

And if you haven’t already done so, sign up at Technorati and “claim your blog”.

~~~~~~~~

*It seems that breaking through the top 100,000 Technorati ranking barrier is a big deal on the blogosphere, as testified by some of the blog posts that celebrate that breakthrough. So, I guess I need to do something like throw my mouse in the air and douse my computer with champagne or something…!

When you first start out blogging for your business, it can be tempting to write press release style posts for your blog. You know the kind of thing: all perky and full of news about how well you’re doing and what new products you’ve got lined up for this season. It’s safe. It’s what you’re used to writing. And after all, blogging is part of your marketing strategy, isn’t it, so you should be marketing your business like mad on your blog - shouldn’t you?

Think of a business that you might have contact with in your own life. Your dry cleaner. Your local restaurant. Your accountant. Your car manufacturer. Would you go and read their blog regularly if all they talked about was how fab they were, what deals they had on, what new staff just joined them? Of course they’d say all that, you think to yourself: I get enough junk mail through the letter box and junk email in my Inbox without spending my internet surfing time voluntarily subjecting myself to more of the same.

I’m not saying that you should do the opposite and blog in a way that is damaging to your business and say how crap you are, what a rip-off your prices are or anything that might be your personal “Gerald Ratner Effect“. Remember Ratner? He infamously bankrupted his own jewellry business by declaring in a speech that their products were “crap”.

The thing is blogging is different from marketing. Blogging is about making a connection, engaging in a discussion, sharing stories, views and ideas. It’s about conversation and community. It’s about your readers. Your audience. Your customers and clients. Your friends and colleagues. It’s about what they are interested in and what engages them. What piques their curiosity. What fires them up. What keeps them coming back to your blog. And to you.

So, what would make you read a blog by, say, your dry cleaning company? Off the top of my head, for me, I’d like to learn about: what it’s like running a small business in my local high street; what the heck is “dry” cleaning anyway and how is it different from washing; if it’s a Mr and Mrs business, I’d like to get to know them as people a bit; what’s going on in my high street that they are best placed to share with me. I’m sure you could think of some more ideas.

Yes, of course, blogging is ultimately about you and your business. It’s just that it is not ALL about you. So, there is a time and place to include the newsy type stuff about your latest products and your successes - you can fit them in alongside all the other things you can talk about with your readers.

So, take a step back and think about who you want to be reading your blog.

Then think about what they might be interested in. How your blog might be of service to them. How it might entertain and amuse, provoke, engage, inform.

Now, get blogging.

~~~

If you run a dry cleaning business and have a blog - - or you know someone who does - I’d love to hear from you! Or if you have - or someone you know has - a business blog that reaches out in a fresh way to your community of readers and customers, let me know. It would be great to feature your blog on ZenGuide.

Here’s my friend Melanie Crowe’s blog - Therapeutic Massage . She’s a massage therapist but she blogs about health, how to de-stress and work/ life balance as well as massage. She offers tips on healthy eating and tells you how to be a good client (to get the best of your massage session). Yes, she writes about the courses she goes on to improve her skills but that’s just part of the holistic message of her blog - that massage is part of a healthy and balanced lifestyle.

Photo: thanks to dukejeffrie on flickr.com (CCL)

A survey by BurstMedia in June this year on women and the internet reveals that over half of the women (54.5%) in the US say the Internet is their primary source of information when researching products they might purchase. The survey sampled over 1,800 women aged 25 and upwards. Their next port of call is to ask family and friends - but only 10.9% of the sample do that. Newspapers and magazines come in at 9.9% and brochures and pamphlets at 5.1%, with radio as the last port of call with a rather sorry 1.3%.

While this survey is specific to the US, I expect that you might infer a similar tech-savvy approach to shopping in most of the industrialised nations where women are empowered and have the oppportunities for self-actualisation and financial independence.

For businesses, this represents a huge opportunity to tap into these eager consumers online. The key factor here is that these women are using the Internet to find out about products before or as they purchase. If your business has products and services that are of interest to women, you could really capitalise on this with creating informative and user-friendly pages that will help these potential customers in making their shopping decisions. While they are on your site, reading up on all your useful data and advice, they are engaging with your brand and your online presence - all great for marketing and customer-retention as well as conversion of these potential customers into actual ones.

One thing to remember - you don’t have to target your customers in a gender-biased way eg this opportunity is about more than handbags and pink accessories. Women have to buy household goods, computer equipment, iPods - even power tools - just like men. So whatever you sell, there’s an opportunity here to help all your customers with their buying decisions, not just “the ladies”.

Blogs are an easy way to share your opinions and reviews about products. Here are some to explore:

Shiny Shiny - hmm, very pink and very focused on the gender thing but a good and useful site in spite of that.

Endgadget - the ultimate gadget guide

Rugged Notebooks - a number of bloggers blog about this hardy product, one of whom is digitalnomad, a ZenGuide regular commenter.

Amazon of course have the customer review sections for all their products. I rely on those fairly heavily when considering whether or not to buy a particular book or digitial gadget they are offering. Whether it’s the case or not, customer reviews always feel as if you’re getting a range of opinions and not just the store or manufacturer’s party line.

Photo: thanks to brittanycondo.com

I’ve brought together the blogs of friends, colleagues, associates and clients of ZenGuide in one place - The ZenGuide Network at www.zenguidenetwork.tumblr.com. I hope you’ll enjoy browsing through this eclectic range of articles and photos - and to read more from each of the contributors, you can always click through from there to the original blogs.

The contributors include:

Bridget Grenvill-Cleave, a management consultant and executive coach at 10 Consulting, who is passionate about the benefits of Positive Psychology. She blogs about the measurable impact of applying positive psychology techniques in the workplace and importance of employee wellbeing in contributing to business success.

Melanie Crowe is a massage therapist whose skills range from relaxation massage to sports and no-hands techniques. She offers tips to deal with stress as well as writing about getting the most out of massage for your wellbeing.

Steven Lee is a Malaysian-born photographer based in London. He offers commercial photography services to private clients as well as to fashion and lifestyle magazines. He is about to launch his second photography book on Malaysian faces. He writes about his photo shoots and gives tips about photography.

Silvia Cambie, a business communications expert, blogs about her cross-cultural experiences in Eastern Europe, Italy, the US and UK as well as on communications issues.

The criteria I have chosen for including these contributors is that I know them personally and they are blogging in the context of their business or profession - and they have great content that’s lively and interesting.

If you enjoy their posts and visit their original blogs, do leave them a comment to let them know that you came via the ZenGuide Network!

You might also like to know something about the application that I’ve used to create the network - Tumblr. You can sign up for a free account within minutes and choose from a selection of customisable templates. You can then aggregate feeds from different sources - eg if you have a Flickr account for your photos, and you “tweet” using Twitter, and you blog etc - as well as adding individual written posts or photos and videos direct onto your Tumblr page. It’s not a blog in that it doesn’t have useful sorting tools like Archives or Categories but it’s a fun way to bring together a range of different web presences all into one place.